Privacy Policy​

Peak Project Management Limited (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 (New Zealand). This Privacy Policy explains how we collect, use, disclose, store, and secure personal information through our website https://peakpro.co.nz/.

1. Information We Collect

We collect the following types of personal information:

  • Contact details (name, email address, phone number, postal address) when you submit enquiries or subscribe to newsletters.
  • Payment information (credit/debit card details) when you purchase services.
  • Technical information (IP address, browser type, operating system, device identifiers).
  • Usage data (pages visited, links clicked, time spent on site).

2. How We Collect Your Information

We obtain personal information through:

  • Forms you complete on our website or in person.
  • Email communication and telephone conversations.
  • Cookies and similar tracking technologies.
  • Third-party integrations (e.g., payment gateways, analytics providers).

3. Purpose of Collection and Use

We use your personal information to:

  • Provide and manage our services, process payments, and respond to enquiries.
  • Personalise and improve your experience on our website.
  • Send you service-related updates, marketing communications, and promotional offers (with your consent where required).
  • Ensure website security, detect fraud, and comply with legal obligations.

4. Disclosure to Third Parties

We may disclose your personal information to:

  • Service providers and partners who assist with payment processing, hosting, analytics, and marketing.
  • Regulatory authorities, law enforcement, or legal advisors when required by law or to protect our legal rights.
  • Successors in the event of a merger, sale, or acquisition (with appropriate safeguards).

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and login details.
  • Analyse website performance and user interactions.
  • Deliver targeted advertising and measure campaign effectiveness.

You can manage or disable cookies through your browser settings, though this may affect site functionality.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfil the purposes described in this Policy.
  • Comply with legal, accounting, or reporting requirements.

Typical retention periods:

Data Type Retention Period
Contact and transaction data 7 years (for tax and accounting purposes)
Marketing consents Until you withdraw consent
Website analytics logs 2 years

7. Security Measures

We implement physical, technical, and administrative safeguards to:

  • Protect personal information from unauthorised access, alteration, or destruction.
  • Regularly review and update our security practices.

However, no internet transmission is completely secure; if you have concerns, please contact us directly.

8. International Transfers

Your information may be stored or processed outside New Zealand. We ensure that overseas recipients maintain adequate protections in line with the Privacy Act 2020.

9. Your Rights

Under the Privacy Act 2020, you have the right to:

  1. Access the personal information we hold about you.
  2. Request correction of inaccurate or incomplete information.
  3. Withdraw consent for certain processing activities.
  4. Request deletion of personal information (subject to legal obligations).
  5. Lodge a complaint with the New Zealand Privacy Commissioner if you believe we have breached privacy laws.

To exercise any of these rights, please contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent changes. We encourage you to review this page periodically for updates.

11. Contact Us

If you have questions, concerns, or requests regarding your personal information, please contact:
PeakPro
Email: James@peakpro.co.nz

We will respond to your enquiry as soon as reasonably practicable.

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